The web portal allows for easy access to update or change your account settings.
These instructions detail the process of manually changing or updating your password.
For security reasons, you are required to change your password every 90 days.
The LexisNexis Claims and Police Reports web portal allows users to access claims and police reports through a single online portal.
Passwords used by the portal must meet certain requirements in order to be considered valid.
In the event you forget your password, the web portal offers a Forgot Password feature to assist you.
These instructions detail the process of manually changing or updating your security image.
The one-time passcode is a security feature implemented by the web portal.
When you sign into the web portal, you initiate a session. A session lasts for as long as you remain signed in.
session.
The Order History screen provides a consolidated list of all reports retained in the system, arranged in a grid format.
The LexisNexis Claims and Police Records web portal offers print and download options directly from both the Order History and Results Summary pages for convenience.
The LexisNexis Claims and Police Reports web portal offers two distinct methods for searching, depending on your needs.
The following sections contain information on the report types available through the portal along with a brief description of the type of information provided in each report.
The following section provides details on ordering interactive reports through the Insurance Solutions portal.
To access to the LexisNexis Police Records Data Elements tab your account must be set up for receiving both the police report and the police report data elements. Also, under the account only the Admin (IDS_ADMIN) and Super Admin (IDS_SUPR_ADMIN) will see this tab. All other user roles will not see this tab even if the account is set up for data elements.
The following section details the management report types available via the LexisNexis Claims and Police Reports portal.
The user management feature is only available to users that have been granted an administrator role.
